Currently Zoom recordings designated for import to Mediasite are not being imported. OIT is aware and is investigating the problem with the vendor.
Recordings can still be uploaded manually in the web interface.
OIT Systems Maintenance, Thurs. April 18 from 12:01 AM to 7:00 AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/18/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Banner Maintenance
Description of change: OIT will be performing maintenance on Banner from 1:00 a.m. until 7:00 a.m. on April 18th. Banner will not be available during this time to allow the Ellucian support team to install the updates.
Downtime window start: 04/18/2024 1:00 AM
Downtime window end: 04/18/2024 7:00 AM
Affected services: Banner Admin, Self-Service, Registration
End-user impact: All end users of Banner will be impacted. Banner will be unavailable during this time.
Update Civics Literacy Process
Description of change: OIT will update the requirements to satisfy the Civics Literacy requirement
Downtime window start: 04/18/2024 6:00 AM
Downtime window end: 04/18/2024 8:00 AM
Affected services: Banner
End-user impact: Students.
Posted in Banner and Admin Systems
Health Virtual Desktop Infrastructure
Research Computing’s last-generation Virtual desktop Infrastructure (vhealth.fau.edu) is currently offline. We have identified the problem and are working to resolve it. Our new generation VDI is currently online and working as expected.
Posted in Research Computing
Banner Maintenance
Please note that the Banner maintenance is taking a bit longer than expected.
The only affected services is Banner Administrative Pages and Banner Access Management which is currently unavailable. Student Registration and Student Self-Service are both online.
Thank you for your patience.
OIT
OIT Systems Maintenance, April 11 from 12:01AM to 2:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/11/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Server Maintenance
Description of change: OIT will be performing server maintenance from 12:00am to 2:00am on April 11th, 2024. During this time, the account claiming SMS will be unavailable.
Downtime window start: 04/11/2024 12:00 AM
Downtime window end: 04/11/2024 2:00 AM
Affected services: SMS for Account Claiming
End-user impact: The SMS functionality for account claiming will be unavailable during this time.
Server Maintenance
Description of change: OIT will be performing server maintenance from 12:00am to 2:00am on April 11th, 2024. During this time, there maybe a small interruption in service
Downtime window start: 04/11/2024 12:00 AM
Downtime window end: 04/11/2024 2:00 AM
Affected services: Single-Sign On (SSO)
End-user impact: During this time, there maybe a small interruption in service.
Banner Maintenance
Description of change: OIT will be performing maintenance on Banner from 1:00 a.m. until 7:00 a.m. on April 11th. Banner will not be available during this time to allow the Ellucian support team to install the updates.
Downtime window start: 04/11/2024 1:00 AM
Downtime window end: 04/11/2024 7:00 AM
Affected services: Banner Admin, Self-Service, Registration
End-user impact: All end users of Banner will be impacted.
Create and modify staging tables for Motimatic and Slate
Description of change: Create a custom staging table for Motimatic project, and add more columns to Slate staging table.
Downtime window start: 04/11/2024 7:00 AM
Downtime window end: 04/11/2024 8:00 AM
Affected services: Banner
End-user impact: Students
Non-Degree Acceptance Email Text Change
Description of change: OIT will update the text in the B. Dual Enrollment (FAU High) section of the non-degree acceptance email.
Downtime window start: 04/11/2024 7:00 AM
Downtime window end: 04/11/2024 8:00 AM
Affected services: Student acceptance emails
End-user impact: Students receiving dual enrollment acceptance email
Civic Literacy Update
Description of change: OIT will update values for the Civic Literacy load.
Downtime window start: 04/11/2024 7:00 AM
Downtime window end: 04/11/2024 8:00 AM
Affected services: Official, Unofficial Transcripts, eTranscripts, and EDI
End-user impact: Students
Owldone Updates
Description of change: OIT will update text in Owldone for FAFSA and EZAdvising and update the selection process for Honor Students.
Downtime window start: 04/11/2024 7:00 AM
Downtime window end: 04/11/2024 8:00 AM
Affected services: Owldone
End-user impact: Students
Directory service configuration change
Description of change: OIT will be making a change to the directory service configuration
Downtime window start: 04/11/2024 6:00 AM
Downtime window end: 04/11/2024 6:10 AM
Affected services: Active Directory auth
End-user impact: No end-user impact is expected during this time.
Mediasite Update
Mediasite will be updating the Mediasite Video Cloud to the latest release during the scheduled maintenance window on April 6, between 1:00 AM and 5:00 AM. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Lecture Capture
OIT Systems Maintenance, Thurs. April 4 from 12:01 AM to 7:00 AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/04/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Server maintenance
Description of change: OIT will be performing Banner Appworx maintenance and Appworx will be unavailable during the period.
Downtime window start: 04/04/2024 5:00 AM
Downtime window end: 04/04/2024 7:00 AM
Affected services: Appworx
End-user impact: Appworx will be unavailable during this time.
Server maintenance
Description of change: OIT is making some improvements to enhance security to the main FAU website www.fau.edu
Downtime window start: 04/04/2024 6:00 AM
Downtime window end: 04/04/2024 6:30 AM
Affected services: main FAU website
End-user impact: No end-user impact is expected.
Workday update
Description of change: OIT is implementing a process to import Banner course sections into Workday as period activity tasks, which assists in BOG reporting related to period activity pays.
Downtime window start: 04/04/2024 7:00 AM
Downtime window end: 04/04/2024 8:00 AM
Affected services: Workday and Banner.
End-user impact: Faculty with period activity pays
OIT Systems Maintenance, Thurs. March 21 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/21/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Email Notification Enhancements
Description of change: OIT will be enabling additional features for Outlook users on Wednesday March 20th which will provide regular updates about any messages currently in quarantine and alert users to suspicious elements in emails or when a person contacts for the first time.
Downtime window start: Wed 3/20/24 7:30 AM
Downtime window end: Wed 3/20/24 7:30 AM
Affected services: Exchange Online email
End-user impact: These changes should have no disruptive end user impact, but end users will begin seeing new stuff. In particular regular quarantine messages if they receive email that becomes quarantined, and a header at the top of messages from senders they don’t usually receive emails from.
Server Maintenance
Description of change: OIT will be performing server maintenance on March 21st between 12:00AM and 2:00AM potentially affecting: Owl Admin Pages, Owl KPIs, Admin Programs, Directory and Egrades
Downtime window start: Thu 3/21/24 12:00 AM
Downtime window end: Thu 3/21/24 2:00 AM
Affected services: Owl Admin Pages, Owl KPIs, Admin Programs, Directory and Egrades
End-user impact: All users using these services
Server Maintenance
Description of change: OIT will be performing server maintenance on several core systems from 12:00am to 4:00am on March 21st, 2024. During this time, the undergraduate application, MyOwl Services, Owl KPIs, and Owl Files will be unavailable.
Downtime window start: Thu 3/21/24 12:00 AM
Downtime window end: Thu 3/21/24 4:00 AM
Affected services: MyOwl Services, Owl KPIs,Owl Files, Undergraduate Application
End-user impact: All users using these services
Server Maintenance
Description of change: OIT will be performing maintenance on the email system from 12:00 a.m. until 1:00 a.m. on March 21th. During this time access to assessment.fau.edu, crosswalk.fau.edu, grademan.fau.edu, ServiceAwards.fau.edu, SoftLic.fau.edu ,techfee.fau.edu, transient.fau.edu, and wconline will me unavailable.
Downtime window start: Thu 3/21/24 12:00 AM
Downtime window end: Thu 3/21/24 1:00 AM
Affected services: grademan.fau.edu, ServiceAwards.fau.edu, SoftLic.fau.edu ,techfee.fau.edu, transient.fau.edu, and wconline
End-user impact: All users using these services
Testing Scores Classic Learning Test (CLT) File Layout Modification
Description of change: The test score file layout for the Classic Learning Test (CLT) integration will be modified to include a new field and imported into Banner.
Downtime window start: Thu 3/21/24 6:00 AM
Downtime window end: Thu 3/21/24 8:00 AM
Affected services: Banner, but no downtime expected.
End-user impact: Students, Staff, no downtime expected.
Posted in Uncategorized
Network Maintenance – All Campuses 12:00 a.m. until 3:00 a.m.
OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Friday March 15th. During this maintenance, short disruptions of connectivity to and from the internet and to campus technology resources will occur.
Posted in Network and Telecom
[RESOLVED] FAU Pay for Print Services Unavailable
Printing services have been restored.
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Printing in the library, labs, and via fauprint.fau.edu is currently unavailable. We are working to restore service.